Language
  • English (US)
  • Portuguese (Brazil)
  • For information on the cashback reward, access https://support.blaze-help.com/hc/articles/360007716017 

     
  • For information on the rakeback reward, access https://support.blaze-help.com/hc/en-us/articles/7285371935261 

     
  • For information on referrals, access https://support.blaze-help.com/hc/en-us/articles/7283611470237 

     
  • For information on requests for extra documentation, access https://support.blaze-help.com/hc/en-us/articles/7188398103965 

     
  • For information on the general game chat and it's rules, access https://support.blaze-help.com/hc/en-us/articles/7187774921885 

     
  • For information on unblocking someone from the general game chat, access https://support.blaze-help.com/hc/en-us/articles/7187348877853 

     
  • For information on VIP managers, access https://support.blaze-help.com/hc/pt-br/articles/4408829942801 

     
  • For information on expired bonuses, access https://support.blaze-help.com/hc/en-us/articles/7188120916253 

     
  • For information on changing the pix key associated with your account, access https://support.blaze-help.com/hc/en-us/articles/360018908317 

     
  • For information on rules regarding account ownership, access https://support.blaze-help.com/hc/en-us/articles/360007766318 

     
  • For information on declaring your profits to your government, access https://support.blaze-help.com/hc/en-us/articles/7146837825437 

     
  • For information on changing the display language of the site, access https://support.blaze-help.com/hc/en-us/articles/7146919017629  

     
  • For information on values invested on services besides deposits at blaze.com, access https://support.blaze-help.com/hc/en-us/articles/7133410458141 

     
  • For information on the welcome bonus, access https://support.blaze-help.com/hc/en-us/articles/360007766518 

     
  • For information on the bonus conversion to real money, access https://support.blaze-help.com/hc/en-us/articles/360007715877 

     
  • For information on missing bonus money, access https://support.blaze-help.com/hc/en-us/articles/360007766578 

     
  • For information on promo codes, access https://support.blaze-help.com/hc/en-us/articles/4408830390929 

     
  • For information on your transactions, access https://support.blaze-help.com/hc/en-us/articles/360007715537 

     
  • For information on email verification, access https://support.blaze-help.com/hc/en-us/articles/7167796223773 

     
  • For information on the document verification process, access https://support.blaze-help.com/hc/en-us/articles/360007766638 

     
  • For information on age restrictions to accessing Blaze, access https://support.blaze-help.com/hc/en-us/articles/6487496544029 

     
  • For information on how to change your account's data, access https://support.blaze-help.com/hc/en-us/articles/360007766358 

     
  • You'll not be able to fully use your account with the current email. Please, request an email change at https://support.blaze-help.com/hc/en-us/articles/360007766358 

     
  • For information on closing your account, access https://support.blaze-help.com/hc/en-us/articles/360007715517 

     
  • For information on reopening your account, access https://support.blaze-help.com/hc/en-us/articles/5364664733713 

     
  • For information on geographical restrictions to accessing Blaze, access https://support.blaze-help.com/hc/en-us/articles/6476454470429 

     
  • For information on issues with your login or password, access https://support.blaze-help.com/hc/en-us/articles/360007766338 

     
  • For information on issues with withdrawals in general, access https://support.blaze-help.com/hc/en-us/articles/5492115355793 

     
  • For information on issues on the first deposit, access https://support.blaze-help.com/hc/en-us/articles/6326626313245 

     
  • For information on issues with card deposits, access https://support.blaze-help.com/hc/en-us/articles/6332176379421 

     
  • For information on issues with deposits in general, access https://support.blaze-help.com/hc/en-us/articles/5492184431505 

     
  • For information on deposits with third party cards, access https://support.blaze-help.com/hc/en-us/articles/360019007678 

     
  • For information on unreceived winnings, access https://support.blaze-help.com/hc/en-us/articles/8142761276573 

     
  • For information on work and partnerships, access https://support.blaze-help.com/hc/en-us/articles/5484221291665 

     
  • Please, talk to an attendant at https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=blazeltd.zendesk.com 

  • Your document requests can be found at https://blaze.com/en/account/documents/proof-of-identification

  • The proper functioning of your account depends on the successful approval of all your requested documents.
    Before proceeding, please, finish sending your documents requested at https://blaze.com/en/account/documents/proof-of-identification

    If you're having problems with document verification, please, talk to an attendant at https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=blazeltd.zendesk.com 

  • Rules for the referral program must be followed before you can be credited. Access the following link to read them: https://blaze.com/en/?modal=how_refer_works

  • Date of payment for the deposit in question
    Note: this is the date your payment service confirmed the deposit was successful, not the date you requested it on our site.

  • Date of the incident

  • Request date on Blaze for the unreceived withdrawal
    Note: this is the date you requested the withdrawal on our site, found at 
    https://blaze.com/en/account/transactions/withdrawals

  •  - -
  • ID of the deposit in question
    The deposit ID can be found at https://blaze.com/en/account/transactions/deposits

  • ID of the withdrawal in question

    The withdrawal's ID and request date can be found at 
    https://blaze.com/en/account/transactions/withdrawals

  • Upload a government issued ID of the person who deposited

  • Upload a proof of payment/invoice issued by your payment service/bank

  • Upload:

    1. a proof of payment/invoice issued by your payment service/bank, AND
    2. a government issued ID of the person who deposited
  • Upload all the documents you were not able to on the site

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Submiting documents without the required information may severely delay or prevent the resolution of your issue. If you do not know how to find a payment proof/invoice with the data requested above, you must ask your payment service for help.

  • Email of your Blaze account

  • Email of the person you referred at Blaze

  • Should be Empty: